Complaints

Complete the complaint form:

Fill in the complaint form provided alongside.
Check the email you receive.
Confirm your submission and print the generated complaint form.

Prepare the shipment:

• Printed return/complaint form

• Proof of purchase

• Returned product
  Please carefully secure the contents of the package.

Send the shipment to:

Medibo
ul. Fordońska 405A
85-790 Bydgoszcz
Poland
(please include the note “Complaint”)

Wait for shipment acceptance:

Once we receive the package, we will promptly inform you about the next steps.

Complaint Policy:

The rules regarding returns and complaints are described in the Online Store Terms and Conditions.